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Who Me Too'd this topic

Family subscription won't allow my family to join

After the 1st of the year, my Spotify family subscription kicked my husband and sister (residing at my home)off of my family plan and won't let me add them back. I have sent them the link, but when they enter our address it says it is unable to verify. It's frustrating as I have paid for a month of a family plan and only I can use it.
Who Me Too'd this topic