Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Family Plan

Where can i edit my address or view it?, i try what the FAQ says, cancelling my premium and family plan. (losing a whole month)

Now, i subscribe again the family plan, but i have the same problem, supposedly the app should ask me for my address, but nothing happened. i try inviting my wife again, and she is still getting the same message, "we can't verifiy that you live in the same address ...".

May be i made a mistake with the postal code or something when i filled my address, but i can't fix it, can you guys help me please, i don't want to lose another month with the family plan.

 

 

Who Me Too'd this topic