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Volvo sensus connect spotify parrot

sdol
Newbie
I have a volvo v40 2013 with sensus connect and the Spotify app (parrot) installed, however I can't access to my playlist, hear offline music or play any kind of radio (artist, song, album...). The playlists are displayed in the car app, however, they begin to load, and never concludes the action, the songs are never listed. I've already updated the app, cleared cache, reinstalled the app, changed the Spotify user account, and the result is always the same. Can you help me?
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