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Logging into Sonos

I ordered a password for Spotify to be able to use Sonos.

I got the message that the link for the the password has been sent to my email (a week ago).

In fact I haven´t got an email.

I tried several times, but I didn`t get an answer.

I sent a message to the support (number:331764) six days ago, but I didn´t get an answer so far.

Please help me, it´s really important. If it doesn´t work I will unfortunately cancel my subscription for Spotify Premium.

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