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Unknown device accessing my account!!

Hi, please can you help me. Somebody has hacked my Spotify account and were playing their music. They have created playlists (which I have now removed) and keep changing to their device on 'Devices available - connect to a device'.

 

I have changed my password and logged out of all connected devices, but there is still a device showing on my 'available devices' which is not mine or anyone that i know.

 

'Charles's Echo Dot'

 

Please can you remove this from my account, and also, how did they manage to remotely take control of my Spotify account in the first place?????

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