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Hello, my free trial of spotify Premium just expired and I tried to pay for unlimited, but with no success.
I'm from Portugal, and here we have a service called MBnet (it creates temporary VISA cards for single transactions), which is really easy to use to make online transactions. It never failed me and I still use it to make international transactions (such as ebay, amazon, ryanair, iTunes). I also have sufficient funds, and the credit has not expired. I tried the transaction with 2 different VISA cards and still nothing.
Help?