Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Who Me Too'd this topic

It won't let me sign up for Spotify

I've been trying to sign up for Spotify for several days now, but it won't let me complete the process.  I'm at the point now where it tells me that my email address is taken, but then if I try to reset the password I do recieve an email, but then the password reset link never works.  It just says "this seems to have taken a while" and never lets me reset it.


So I can't login, but I also can't re-do the sign up process.  I emailed support 4 or 5 days ago, but never got a reply. 


Anyone have any advice?

Who Me Too'd this topic