Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

No meta data (song info etc) being displayed in car Range Rover Velar when connecting via Bluetooth

I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!!

The car does link to my iPhone 7 running iOS 11.1.2 via Bluetooth. You can then select the media source as iPhone and play music from Spotify. You can control tracks forward back etc. But the track info and images etc appear on screen for an instant and then disappear. 

I have tried to uninstall Spotify and reinstall, but this doesn’t work. My iPhone 7 is running the latest update. I never had these issue running the same phone through my previous Range Rover Evoque. Land Rover are blaming Spotify, but I’m not sure. I have been through every setting option but can’t find anything to suggest why the data briefly appears on screen and then disappears.

Someone was having a similar issue with their Jaguar, which runs the same software.

Anything you can suggest to try to resolve this would be appreciated. 

Just to add salt to the wound, I downloaded Deezer just now and the track info etc from this appears nicely!!!

Spotify.... Any suggestions???

Who Me Too'd this topic