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Can no longer access my account.

I'm having an issue with my account.  I use the spotify app on my phone, and it's logged me out a number of times ove the past few weeks and my password stops working each time so I'm locked out of my account.  Two weeks ago this happened and I was able to change my password and regain access. 

 

I got logged out three or four days ago again, but this time around I cant change my password to get back in.  When I click the Forgot Password link - my email address (which I use to login) is aparently "not linked to a spotify account".  This is BS because I've used it to login to my spotify account for as long as I've had my account.  

 

Further to that, I can request a reset with my username instead, but the email to change the password does not show up in my email.  Its as if someone has now changed my email within my account.  

 

So now I'm locked out of my spotify premium account, with no way to regain access, no way to reset my password, and no way to use my account.  How do I get this fixed?

 

And just as an FYI - I've needed to create a NEW acount to post this message.

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