Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I'm trying to use the app on xbox one, but for the last few days it's simply stuck at the loading screen and not fully starting the app.
I've done a restart after unplugging it, which usually sorts apps problems out, but it's still not loading. The phone, tablet, and web work fine, so I know it's not an internet or networking issue.
Has anyone encountered this problem? Any suggestions?
Solved! Go to Solution.