Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Every time I load the Spotify app from my Samsung Gear S3, it gets stuck on the loading screen (picture attached). Force closing the app from my phone does not work. Restarting the device does not work. Uninstalling and reinstalling the app does work, but this is a major inconvenience because you then have to re-download all playlists that you want to access in offline mode (which was the only reason I bought this watch). Any help would be appreciated.
