Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Device won't show up in Devices

My droid no longer shows up as a device on the desktop player.  Also, the app says it has "no internet connection" even though it does and downloads all songs except for the "local" songs.  This started about the same time as I upgraded the app and experienced the dreaded "white screen of death".  I have re-install an older version of the app, but my phone still will not show up as a device.  I have tried changing the wifi network and turned off the firewall, nothing works.

 

Thank you Spotify for putting out the new app without testing it.  Note to everyone:  turn off automatic updates on your phone.

Who Me Too'd this topic