Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

What is the best way to migrate from a Facebook premium account to a normal premium account while pr

Plan

Free/Premium

Country

 USA

Device

iPhone X

Operating System

iOS 11

 

My Question or Issue

 What is the best way to migrate from a Facebook premium account to a normal premium account while preserving Music Library and playlists? I want to basically remove Facebook from having any association with my acccount, but I would like to preserve my library and playlists. Also, if I close my current account to open a new one with the same email address, will I get a prorated refund for the current subscription so I'm not double charged for a month?

Who Me Too'd this topic