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Who Me Too'd this topic

Removed from family account

Plan

Premium

Country

 Portugal

Device

android

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 I have a family account, and i invited the 5 people who lived with me to join the plan. after 3 weeks of normal fucntioning i received an email which said that spotify wasnt able to verify the adress, and my housemates were removed from the plan. I dont understad why this happened, as they have the same adress as me listed. 

Help please?

 

Best regards,

 

Tomás Branca

 

Who Me Too'd this topic