Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Plan
Premium
Country
Germany
Device
iPhone 8, iPhone 5 and different iPads
Operating System
iOS 11.4
Spotify App Version
8.4.62.490
Chromecast Audio Firmware Version
1.30.111140
My Question or Issue
I have 3 Chromecast compatible devices spread over my house. This includes one Google Chromecast Audio and two different Sony speakers.
All this speakers/devices are listed in the Google Home app and I created two additional groups:
So far so good. Unfortunately the "EG" device, which is a Google Chromecast Audio disc, will not show up in the Spotify app:
This is reproducable on multiple iPhones and iPads as well as on different Spotify accounts. I can play music on the "EG" device only via the "All" group where this speaker is part of. I also already tried to reboot and factory reset the Chromecast Audio device without any luck.
I first thought this is an Chromecast issue but checking other apps like TuneIn and Google Music showed that the "EG" speaker is just showing up fine:
So this really seems to be a Spotify related issue and it would be great if somebody could look into this.
Thanks,
Andy
