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Who Me Too'd this topic

Hacked Account

 

 

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Premium

 

My Question or Issue

 My account has been hacked by someone or multiple people who have deleted all of my 6 years of playlists and saved music. I can't listen to music on my devices because they will calibrate my account to play on their computer. I tried "sign out everywhere" and changed my passwords with Facebook and spotify but they are still constantly playing music from their location. Can I pick the only devices allowed to play my account and restore all of the list music? 

Who Me Too'd this topic