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Who Me Too'd this topic

Can't "Find Friends" even though Facebook is connected

Plan: Premium

Country: USA

Model / OS: iMac Pro (macOS High Sierra 10.13.6)

 

Issue:

I've connected my Facebook successfully. However, when I click "Find Friends", a window pops up that says "Follow" and a white spinning wheel, but it never populates with any friends to follow. I have 3,000+ friends on Facebook, so I'm not sure what's going on here. I already tried uninstalling Spotify and then resinstalling it, logging in with my email (not through Facebook) and then reconnected it to Facebook. Still no luck.

 

Any advice? Thank you.

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Who Me Too'd this topic