Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Who Me Too'd this topic

SPOTIFY KEEPS ON SHUTTING DOWN

Plan

Premium

Country

Spain

 

Device

Samsung Galaxy Edge 7

Operating System

Android Oreo 8.0

Samsung Experience Version 9.0

 

My Question or Issue

The Spotify app keeps on shutting down.

 

I already tried to:

  1. Delate data and cache, delate some specific files on the device , uninstall and reinstall. I tried this twice.
  2. Restart, delating cache again and again.
  3. Battery: Making the Spotify app not suitable of Battery optimization

 

None of the two worked. And it is all the information and tips I have been able to find anywhere.

 

Can anyone help me? I am premium and I cant use the app Im paying for.

 

Thanks

 

 

Who Me Too'd this topic