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Please see below the most popular frequently asked questions.
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Please see below the current ongoing issues which are under investigation.
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Someone keeps getting access to my account.
I've removed their un-authorized offline device everyday for a month.
I've changed my spotify, E-Mail and facebook password.
I've removed them from my "family plan" which they upgraded too without my authorization.
yet everyday they continue to access my account. is there anyway to block their IP from using my account? (They are from Inida or something.)
Is there a way I can set it so you have to use a ranmdomly generated password sent to E-mail to access it?
and if not, how can I delete my account or transfer my payment/playlists to a new account.