Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
USA
Device
Pixel 3 XL
Operating System
Android
My Question or Issue
Starting last weekend, my Home Mix playlist won't open on my mobile. It opens for me on my PC and it opens for my fiancee on her mobile and PC, but it doesn't work on my phone for some reason. Other playlists open just fine. Tapping on the Home Mix playlist does nothing and I get no error messages.
I've tried downloading the list, following and unfollowing, reinstalling the app, and nothing seems to be resolving it. My phone has the latest updates installed as well.
Any idea why this is happening and how to fix it?