Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi, all.
Can’t find any way to contact Spotify (without any social accounts), so must try here.
My Recently Played music is packed with hip-hop and meditation-type music, stuff I rarely (once every 3. year?) listen to. So is my Heavy Rotation; Sounds of Nature, Urban Gangster Beats and Shanti...? I listen to synth pop and the likes of Coldplay...! 😄
No one but me have been given access to my Spotify account, and have not had issues with “Your account is being used on another device”.
Any one else experienced this? Is there anywhere I can browse logs for connected devices, IP’s etc? Am getting a bit paranoid here... 😉
Subscription: Spotify Premium Family (no my wife never listens to this music either 😉 )
Kind regards,
Espen
Norway