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Problem with opening of app on LG smart tv

Plan

Free/Premium

Country

 Italy

Device

LG smart TV.

 

My Question or Issue

 Hi, I just downloaded Spotify app for my webos lg smart TV, but when I start it l, or whenever I try to open it with the remote connection from my pjone, it get stucked on the Spotify logo (see picture). Can anybody help me?

Thanks

IMG_20190101_204833.jpg
Who Me Too'd this topic