(Devices - using a desktop Mac and iPhone )

My Question or Issue

My band has an EP and I want to share it on facebook using the preview player thing. However, whenever we share the link from Spotify (the album link), all we get is a white preview box with the cover of the album.

What we should be seeing is an interactive preview (see the example below with Taylor Swift).

We have a verified artist account and it does not work, whereas other artists aren't verified and have the same amount of followers. I tested this with Spotify artists that are similar to us in following they are able to get working Facebook preview link. 

What can I do to get the interactive Facebook link when I share my album link? 

I used the Facebook debugging method people have posted about and it still won't update. This doesn't make sense and I am at the point where I believe it's a bug on my account? Somebody, please help me because we want to promote our music online and the link preview is extremely outdated.