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Lost playlists, can't play any music

Casual Listener

Plan

Free

 

Country

UK

 

Device

Desktop

 

Operating System

Windows 10

 

My Question or Issue

 For a week or so, Spotify stopped playing music that wasn't in my library.  I would have to reinstall Spotify for it to start playing music outside my library again, but eventually the problem would return and I would have to reinstall again.  Recently, after another reinstallation, my library even disappeared; so now I cannot play any music on Spotify.  If I log into the webplayer, my library is there but none of the songs can be played.  I've logged into the webplayer on a different browser and had the same issue.  I've reinstalled and the issue hasn't gone away.  I am only using one account.

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