Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi!
I've been using the web player for a long time now. Have spotify linked to my mobile (Samsung Galaxy S8+) and Google Home systems.
Starting today I could not get anything to play on the web player (Chrome, Windows 10) if I hit the play button on an artist or an album.
However, if I go to a specific song in a playlist and hit play - it would play.
If I go to my mobile app it's all good and works with no problem...
I tried the "unstuck" method that was thrown around in some threads and it only played whatever was playing on my mobile, but not get itself "unstuck".
Tried logging in through Firefox, Edge (which are not in use generally) and same problem.
Frustrated!