Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium (but cancelled for now)
Country
Australia
My Question or Issue
A few days ago, my Spotify started logging itself out randomly, but I thought nothing of it. I received an email from Spotify saying in Spanish that my email has been changed. The guy who took the account changed the password too since I wasn't able to change the email back when I logged in using facebook. I tried using the contact form, but it sent the support email to the new address. Tried looking at the Australian site and Spotifyvs facebook, but there wasn't a way to contact them. The us site times out when I ask for a live chat, so I'm a bit lost as to what I should do.
P.s.
The account is premium, but I have cancelled the subscription for now in case I don't get it back. I'm also using a different account to post on the forums since I might lose the facebook link
Solved! Go to Solution.