Who Me Too'd this topic

Plan

Premium

Country - Canada

My Question or Issue:

Hi There,

I registered my premium account for the google home promotion. Once I received the email that the 'device is now avilable' I ordered the Google Home (April 12th) at no charge and entered my credit card information.  I did not recieve any email confirmation from spotify or Google Store. When I log back into the google store, it says I have no current orders on file, and their customer service cannot find evidence of my order. 

I tried to re-do the purchase the google home mini for the second time, by clicking on the original email from Spotify saying that 'device is now avilable' . When I attempt this purchase it states that the promotional code for my account was already redeemed.  Please help! Google suggested i request another promotional code.