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App says no internet connect on One plus phone

Casual Listener

I am connected through 5G WiFi and Mobil data but the app says no internet connection. Other streaming music apps work. I have tried clearing cache, toggling to airplane mode to reset, force closing, and reinstalling...nothing seems to fix the problem. Help! I am paying for a service that doesn't work. 

Plan

Premium

Country

US

 

Device

One Plus 6T

Operating System

Android, oxygen OS 9.0.11

 

My Question or Issue

 

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