Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

app crashes when trying to use the three dotted menu on any song

I'm on android pie

When I try to click the three dotted menu on any track, it appears blank and the app crashes. 

I tried older versions and it's the same.

It's bad that I've just got premium minutes ago and face something like this.

 

edit*

this is the crach log

 

time: 1560256176839 msg: Native crash: Segmentation fault stacktrace: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** LineageOS Version: 'unknown' Build fingerprint: 'motorola/osprey_retus/osprey_umts:6.0/MPI24.65-25.1/1:user/release-keys' Revision: '0' ABI: 'arm' pid: 25378, tid: 25456, name: RenderThread >>> com.spotify.music <<< signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x1c Cause: null pointer dereference r0 00000000 r1 00000000 r2 a5a5b87c r3 8a227000 r4 8a227000 r5 7a070260 r6 7a070260 r7 0000000f r8 8a1f84b4 r9 a5d29f45 r10 a5d2a16d r11 8a1f8488 ip a5f57570 sp 8a1f8420 lr a5d2ca43 pc a5a5b8d0 backtrace: #00 pc 000a28d0 /system/lib/libhwui.so (android::uirenderer::skiapipeline::EndUnclippedLayerDrawable::onDraw(SkCanvas*)+84) #01 pc 00373a41 /system/lib/libhwui.so (SkDrawable::draw(SkCanvas*, SkMatrix const*)+164) #02 pc 003740b7 /system/lib/libhwui.so (SkLiteDL::draw(SkCanvas*) const+154) #03 pc 003577d4 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::drawContent(SkCanvas*) const+220) #04 pc 00357bf8 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::forceDraw(SkCanvas*)+284) #05 pc 003739d1 /system/lib/libhwui.so (SkDrawable::draw(SkCanvas*, SkMatrix const*)+52) #06 pc 003740b7 /system/lib/libhwui.so (SkLiteDL::draw(SkCanvas*) const+154) #07 pc 003577d4 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::drawContent(SkCanvas*) const+220) #08 pc 00357bf8 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::forceDraw(SkCanvas*)+284) #09 pc 003739d1 /system/lib/libhwui.so (SkDrawable::draw(SkCanvas*, SkMatrix const*)+52) #10 pc 003740b7 /system/lib/libhwui.so (SkLiteDL::draw(SkCanvas*) const+154) #11 pc 003577d4 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::drawContent(SkCanvas*) const+220) #12 pc 00357bf8 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::forceDraw(SkCanvas*)+284) #13 pc 003739d1 /system/lib/libhwui.so (SkDrawable::draw(SkCanvas*, SkMatrix const*)+52) #14 pc 003740b7 /system/lib/libhwui.so (SkLiteDL::draw(SkCanvas*) const+154) #15 pc 003577d4 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::drawContent(SkCanvas*) const+220) #16 pc 00357bf8 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::forceDraw(SkCanvas*)+284) #17 pc 003739d1 /system/lib/libhwui.so (SkDrawable::draw(SkCanvas*, SkMatrix const*)+52) #18 pc 003740b7 /system/lib/libhwui.so (SkLiteDL::draw(SkCanvas*) const+154) #19 pc 003577d4 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::drawContent(SkCanvas*) const+220) #20 pc 00357bf8 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::forceDraw(SkCanvas*)+284) #21 pc 003739d1 /system/lib/libhwui.so (SkDrawable::draw(SkCanvas*, SkMatrix const*)+52) #22 pc 003740b7 /system/lib/libhwui.so (SkLiteDL::draw(SkCanvas*) const+154) #23 pc 003577d4 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::drawContent(SkCanvas*) const+220) #24 pc 00357bf8 /system/lib/libhwui.so (android::uirenderer::skiapipeline::RenderNodeDrawable::forceDraw(SkCanvas*)+284) #25 pc 003739d1 /system/lib/libhwui.so (SkDrawable::draw(SkCanvas*, SkMatrix const*)+52) #26 pc 0009cb98 /system/lib/libhwui.so (android::uirenderer::skiapipeline::SkiaPipeline::renderFrameImpl(android::uirenderer::LayerUpdateQueue const&, SkRect const&, std::__1::vector<android::sp<android::uirenderer::RenderNode>, std::__1::allocator<android::sp<android::uirenderer::RenderNode>>> const&, bool, bool, android::uirenderer::Rect const&, SkCanvas*)+440) #27 pc 00390c9c /system/lib/libhwui.so (android::uirenderer::skiapipeline::SkiaPipeline::renderFrame(android::uirenderer::LayerUpdateQueue const&, SkRect const&, std::__1::vector<android::sp<android::uirenderer::RenderNode>, std::__1::allocator<android::sp<android::uirenderer::RenderNode>>> const&, bool, bool, android::uirenderer::Rect const&, sk_sp<SkSurface>)+124) #28 pc 0038fe54 /system/lib/libhwui.so (android::uirenderer::skiapipeline::SkiaOpenGLPipeline::draw(android::uirenderer::renderthread::Frame const&, SkRect const&, SkRect const&, android::uirenderer::FrameBuilder::LightGeometry const&, android::uirenderer::LayerUpdateQueue*, android::uirenderer::Rect const&, bool, bool, android::uirenderer::BakedOpRenderer::LightInfo const&, std::__1::vector<android::sp<android::uirenderer::RenderNode>, std::__1::allocator<android::sp<android::uirenderer::RenderNode>> #29 pc 000a7a00 /system/lib/libhwui.so (android::uirenderer::renderthread::CanvasContext::draw()+204) #30 pc 00395058 /system/lib/libhwui.so (_ZNSt3__110__function6__funcIZN7android10uirenderer12renderthread13DrawFrameTask11postAndWaitEvE3$_0NS_9allocatorIS6_EEFvvEEclEv$c303f2d2360db58ed70a2d0ac7ed911b+808) #31 pc 00356ab0 /system/lib/libhwui.so (android::uirenderer::WorkQueue::process()+188) #32 pc 000b58dc /system/lib/libhwui.so (android::uirenderer::renderthread::RenderThread::threadLoop()+248) #33 pc 0000c087 /system/lib/libutils.so (android::Thread::_threadLoop(void*)+166) #34 pc 00064019 /system/lib/libc.so (__pthread_start(void*)+22) #35 pc 0001deed /system/lib/libc.so (__start_thread+24)

Who Me Too'd this topic