Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Random error code

Plan

Free

Country

America

 

Device

PS4

Operating System

Latest PS4 update

 

My Question or Issue

Hello, my PS4 suddenly stopped working with Spotify. When I try to login to Spotify from my PS4 it gives me an error code. The problem is that the error code is random. It’s a random series of roughly 32 letters and numbers. It changes every time I close Spotify and reopen it. If I had it open and go back to it, I get the same code. I can still connect to it using my PS4 and play music. It’s just when trying to go into the Spotify app on my PS4 that I get the error code. Attached is a picture of an error code that it gave me. It’s only my PS4 that gives me the error code.

image.jpg
Who Me Too'd this topic