Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Since the time i first got Premium subcription, Discover Weekly was one of my favourite features, because i could discover new music, just like the name says. But some time ago, weird things started happening - i started seeing tracks that i've listened before many times. And it is getting worse, each time i see more such tracks. Today i even got a track from "Your Top Songs 2017" playlist. Obviously i've heard that song many times, i don't have to discover it.
What is going on with Discover Weekly? Because now it looks more like another Daily Mix.