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Music library redownloads every time after restart

cg99

Device: motog6

Android version: 9

Plan: Premium family

 

There are other posts about this, but the solutions do not work for me and the problem is persistent.

 

Every time I restart my phone, all my downloaded songs redownload. This makes the app basically unusable.

 

It started last Thursday (Nov. 7). Here are the things I have done so far to try to remedy the situation:

 

  1. Clear cache and app data.
  2. Uninstall app.
  3. Turn off phone.
  4. Check that my SD card is seated properly.
  5. Turn on phone.
  6. Confirm that other apps can read and write to SD card successfully.
  7. Log in to spotify.com and remove all offline devices from my account.
  8. Reinstall app.
  9. Download music library again.

I have done all these steps twice. And still, I turn my phone on in the morning and it immediately starts downloading my music library again.

 

I think it is a software issue, because:

 

  • I quit the app before I turn off my phone. It did not used to automatically run and check for anything when the phone starts, but now it seems to.
  • There is no indication from any other app that my SD card isn't working.
  • Half the time when I look in the storage settings in my app, it has switched back to Device from SD card. But then if I switch to SD card again, it happily copies everything over to the SD card for me.

This bug is bad enough that it is going to make me not use Spotify any more, unless there is an update that fixes it very soon.

 

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