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Seriously Considering Leaving Spotify

Plan

Premium

Country

United States

Device

Google Pixel 3

Operating System

Android 10

 

I am seriously thinking about canceling my Spotify premium account and switching to something else. The last month or so, the mobile app has been incredibly buggy.  It frequently says I have no internet connection when that's not the case, it seems to forget that I am a premium subscriber (does Spotify realize how infuriating it is to click on a song and get the message "You've found a Premium feature" when I have been a premium subscriber for years?), and it also replaces the Shuffle Play button with just a Play button. I loved this app for years, but the last month has been so frustrating.  I don't think I've picked up my phone once to use this app in the last month without having some sort of problem. Please get it together, Spotify. I know from others in these forums that there is a lot of frustration out there about this poor performance.

 

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