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Google Home Mini offer not working

StarmanTTLB
Regular

I've been trying to redeem the Google Home Mini offer. I meet all of the qualifications, but I get the following message when I try and redeem:

 

We couldn’t confirm your eligibility for a Google Home Mini.

Make sure you’ve logged in with the right account.

 

Tried accessing via the offer page, via the Spotify FAQ page (https://support.spotify.com/us/article/free-google-home-mini-offer/). Tried in IE, Firefox, and Chrome. Have never received a GHM via a Spotify-related offer.

 

Plan

Existing Premium Individual

Monthly reoccurring payment via CC

Subscribed directly via Spotify, not a third party

Country

USA

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