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Web Player not syncing with Desktop or Mobile Apps





United States


Web Player, Desktop App PC, IPhone 10 

Operating System

iOS 13, Windows 10, Google Chrome (Web Player)

My Question or Issue


As per the subject, I'm having trouble getting my playlists and files synced between my Web Player and Apps. I recently created new playlists and reorganized my files using the Web Player and in the process, my Apps' organization changed completely and I am missing playlists.


Both the Desktop and Mobile apps are synced, they're just missing playlists and files that are on the web player. I'd like very much for all three to be synced to each other exactly.


Additionally, I've made sure I'm logged in to the same account on each platform and I've tried restarting each one multiple times. 

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Env: prod