Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Audi AMI and spotify

Plan

Premium

Country

UK

Device

iPhone 11 Pro

Operating System

iOS 13.3

 

My Question or Issue


I have been using my Audi music interface (AMI port to lightning cable) to connect my iPhone to my Audi A3 (2014) for a couple of years now. I chose to do this as the quality over Bluetooth is quite noticeable.

 

The AMI interface has been made for iPod so it does look for Apple Music or iTunes files however if you select Spotify before or after you connect it will work fine. I have done this for a while now with no issues. 

Since last week, spotify now does not show next track on my car interface. When it loads up, it shows a now playing playlist of the current track and the previous track. It will not skip to next track as there is no next track on the queue, even though it is on Spotify. Also when skipping tunes (via the phone) the album art, track details or anything doe not update like it used to. What has changed??

 

My spotify updated according to App Store a few days before it started doing this. I am currently on Version 8.5.40.252.

 

Does anyone know how I can get it back to showing the now playing queue and displaying the correct information?

 

PS. The information on the lock screen on the iPhone is correct. It is only incorrect on the Audi screen.

 

Thank you 

 

 

 

 

Who Me Too'd this topic