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Alexa reports Spotify is currently not available in your region

chimaera007
Casual Listener

Plan

Family

Country

Netherlands

 

Device

Sonos beam (alexa)

Operating System

Alexa

 

My Question or Issue

I own a Sonos beam for a few months and using Alexa for controlling Spotify on my beam. This worked awesome. However recently I switched from Spotify premium (via the Dutch telecom provider KPN) to Spotify family and currently when I ask Alexa to play some music it reports that it is currently not available in my region. If I play Spotify on my beam (using the Sonos or Spotify app) I can still ask Alexa what is currently playing or ask to play the next song. Only asking Alexa to play something via Spotify is not working.

Is this because I have Family now?

 

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