Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA
Device
IPhone 11 Pro
Operating System
IOS 13.3.1
My Question or Issue
When I connect to my chrome cast speakers from my iPhone, it will play for a few minutes and then it stops. When this happens, I see the volume slider appear on my phone briefly, and spotify is no longer connect to the speakers. I can reconnect and play again, but the issue will intermittently occur. Sometimes it occurs again almost immediately. If o force close spotify after the music starts, the music continues to play with no issues. On android phone I do not have this issue. Issue has been happening since January I believe. Playing music from Google play on my iPhone with the same speakers has no issues at all. Please help, I think it may be a big in the ios app.