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Who Me Too'd this topic

Credit Card being charged. I don't have an account.

I am continuosly being charged monthly for a spotify premium account which I do not have.  I would like to cancel this charge immediately.

 

Please tell me how I can accomplish this, and what information would be required to do this?

 

Following is the information from my credit card statement:

 

07/14/2013 Spotify USA 877-778-1161 NY $9.99  
  Transaction Type: 2  
  Post Date: 07/14/2013  
  Reference Number: SXJDC700  
  Merchant Category: Merchandise - DIRECT MARKETING-CONTINUITY SUBSCRIPTION  
  Charge To: Standard Purch

 

Who Me Too'd this topic