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Who Me Too'd this topic

App crashes at start up

Plan

Premium

Country

Australia

Device

iPhone 6S

Operating System

iOS 13.5.1

 

My Question or Issue

I was listening to music when the app crashed.  Now it will crashed before the loading screen finishes.  I have tried many options to resolve this below and none have fixed the problem.  Can anyone help please?

  • delete / reinstall app
  • soft restart
  • hard restart
  • offload app then delete (using spotify instructions)
  • Reset network settings
  • airplane mode (the app loads when in airplane mode but crashes as soon as I turn it off again)

I'm at a loss as to how to fix this.  Please help!

Who Me Too'd this topic