Plan

Premium

Country

UK

Device

Samsung Galaxy S7/Amazon Echo

My Question or Issue

We bought one of the new Amazon Echos on Black Friday so we could listen to music with it. I connected my free Spotify account to it and it seemed to work. I have since paid for a premium Spotify account but the Echo will no longer play music from my Spotify. The Echo also doesn't show up as a device in my Spotify app on my phone. When I ask it to play music it will say it's going to play something from Spotify but then nothing happens.

I have tried all the steps I can find such as un-linking and re-linking the app multiple times and also uninstalling the Spotify app from my phone then re-installing it again but nothing has worked. Can anyone help? I specifically bought the Echo so I could listen to my Spotify through it.