Who Me Too'd this topic

Plan

Premium

Country

Germany

Device

Problem on my LG OLEDC9 compared to Samsung Galaxy S10+, iPad Pro '17 and PC

Operating System

iPad OS14, Android 10, LG WebOS V05.00.10

Spotify WebOS V2.0.13

My Issue

Hi, I have the problem, that the music quality from Spotify sounds like a stream with less than 24 kbit/s. The problem occurs in the LG WebOS Spotify app on my LG OLED C9. In Spotify there are no settings to adjust the sound quality.

I found an article where Spotify says that there is music streaming in high quality: https://spotify-everywhere.com/products/lg-oled-smart-tv

Yes, I have a LG OLED TV and Spotify Premium but the sound is awful. The voice is okay, but absolutely no basses. Basses are horribly distorted. Like music in a support waiting loop. I attached two examples where you can hear the same song from the TV's Spotify App and the TV's YouTube App. YouTube sounds like every else device. I am listening music on my Teufel speakers so the TV speakers aren't the problem. I can't upload music files, so I compressed them to a zip. 

I hope there is anybody out there who can help me 🙏🏼. 

Thank you

René