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Music won't play?

My spotify account won't play my music on both my Windows and android. I have the free version of Spotify.

When I try to play it on my Windows, I can click on the song, but it just never starts. I have re-installed the updated version of Spotify and still nothing works.

When I try to play music on my android, the songs are grayed out and when I try to click on one a window pops up saying "Streaming is only available to Premium subscribers" what does that mean? It also says to "Sync from Computer" but I have the same playlists on my computer and android, so I don't know what that means.

Please help,

Natalie

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