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Spotfiy Connect Sits On Connecting...

 

Plan

Premium

Country

Australia

Device

Samsung S21+

Operating System

Android version 11

 

My Question or Issue

I recently got a new mobile phone.

Spotify Connect shows both my Sonos one speaker and my Denon AVR in the list of devices to connect to, but when I hit connect it goes connecting.. then times out.

 

Both devices are connected to my network via ethernet. 

I have reset modem, router, avr. Checked everything for updates.. all running latest software/firmware. I have removed spotify and reconnected the account too, made no difference.

 

When I load spotify app it sometimes pops up with a box saying it's 'found sonos speaker' but when you hit connect, it just doesn't get past connecting..

 

Both devices play from my girlfirends phone fine, nothing has changed in my  network.

 

When I load the Sonos 2 app, I can connect and play spotify through that no issue.. but I want to play through the spotify app as I always have. After all, I am paying premium.

 

Also noted when I disconnect from wifi with my mobile, my AVR will play spotify.

 

Seems to be some issue with spotify on my latest phone, I did all of this fine with my previous S10+ with no issue.

 

Please help!

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