Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Who Me Too'd this topic

[Android] Bluetooth controls don't work if Google Assistant is asked to play a song

Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread...


This was at no time fixed for me and there are several other parties raising the problem once again. Hence the new thread.


Specifically, if the Google Assistant is used to change track or play a requested song, thereafter Bluetooth Controls, which worked perfectly up to and immediately prior to the Google Assistant instruction, cease to work.

Please prioritise and fix.


I do not know whether this is a problem with Apple devices. I am experiencing the issue on Android on both Samsung Galaxy S8 and S20 devices.


Who Me Too'd this topic