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Suspended Account for Unauthorized Use

PB404
Regular

Plan

Premium

Country

USA

 

My Question or Issue

I recently got an email stating: "It has come to Spotify’s attention that your account has engaged in unauthorized use of the Spotify service in violation of the Terms, including possibly engaging in unauthorized content downloads. Spotify has therefore suspended your access to the Service."

 

I message support and never got a response but my account suddenly became unsuspended. I assume they discovered I hadn't done anything in violation, but I was without service for a day trying to figure out why I couldn't log in.

 

Has anyone else had this issue? Just trying to figure out what happened or if one of my family members did something wrong.

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