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"Hey Spotify" feature not working on Android

guillensa
Casual Listener

Hello. I updated my Spotify and activated the "Hey Spotify" feature but nothing happens when I say "Hey Spotify..." with the app open AND after updating it. Normal voice search works and mic permission is on. I tried deactivating and then reactivating it but no results. I don't see the options under Voice that I think I should be seeing. Force closing and opening also did not help. I'm on a Samsung and in the US.

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