Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

App crashes on IOS after 1 minute and 20 seconds

I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button.  What I typically do is play the music through my phone with no headphones while cleaning the house. Today I noticed that after pressing play and setting my phone down the music stops abruptly after 1 minutes and 20 seconds of playing. I have force closed the app and restarted my phone but the issue remains.  Any help you can provide is appreciated.  Thank you!

Who Me Too'd this topic