Plan

Premium

Country

Australia

Device

iPhone 13

Operating System

iOS 15

My Question or Issue

Content won’t load when using a cellular connection.

When I open the app the ‘connecting’ status appears at the bottom of the screen (and stays there) but the app never connects.

I have tried deleting and reinstalling the app, updating iOS and restarting the phone, which seems to solve the issue momentarily but then it happens again.

I have tested the cellular connection and it seems to be working perfectly, it is only the Spotify app that is affected.

A solution to this would be greatly appreciated as I am currently limited to only using the app when wifi is available.