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Public Playlist Won't Share

There's three of us who all contribute to a shared playlist for work. This used to work just fine, but now myself and one other contributor have been prevented access. I get an error saying 'the playlist has been made private', but I've seen the settings for the playlist and it is definitely public. The owner has shared links/invited us to be contributors, but it still won't allow us access. Any idea how to sort this?
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